What shall I wear to my massage?

To keep your modesty and dignity at all times you will be given privacy to change into your underwear, please keep your underwear on for the massage but remove your bra. I will ensure you are covered at all times and only expose the area i am working on at that time. Please also remove all jewellery. Loose clothing is recommended - something you can easily get on and off. 

 

Do you offer massage treatments to males?

Yes, men and women are welcome at Tranquil Touch Therapies. 

 

Is there parking?

Yes, there is free parking at Brackley leisure centre.

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What form of payment do you accept?

Card payment and cash are accepted.

 

Do you have a cancellation policy?

Yes we have a strict cancellation policy, any cancellations less than 48hrs will be charged 50%, any cancelled less than 24hrs will be charged in full - in order to protect the business.

 

What is your gift voucher policy?

Gift vouchers are Non refundable, non exchangeable, and must be used within the expiry date given, expiry dates cannot be extended. It is up to the receiver of the gift voucher to book their treatment. We recommend you book your treatment as soon as you receive the voucher to avoid disappointment. Gift vouchers are valid for 3 months. We recommend not to leave booking your voucher 2-3 weeks before the expiry date as we cannot guarantee we will be able to issue you an appointment due to the short notice given - in this circumstance we remain the right to not offer you an appointment past the expiry date. Please ensure you bring your gift voucher to your appointment.

 

Can anyone have a massage treatment?

Most people can have massage treatment, if you have any of these conditions please contact Laura before booking:

Epilepsy

Diabetes

DVT

Pregnancy - first trimester

Severe pain

Recent operations

Mental Health conditions

 

Do you have a privacy policy?

Yes. We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect, store and use the following kinds of personal data:

information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any requests you make of our services.

information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.

any other information that you choose to send to us;

(2) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

enable your use of the services available on the website.

send to you details of services requested via the website, and supply to you services purchased via the website.

send statements and invoices to you, and collect payments from you.

send you general (non-marketing) commercial communications.

send you email notifications which you have specifically requested.

send to you [our newsletter and other] marketing communications (relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology 

deal with enquiries and complaints made by or about you relating to the website.

We will not without your express consent

provide your personal information to any third parties for the purpose of direct marketing.

(3) Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

to the extent that we are required to do so by law;

in connection with any legal proceedings or prospective legal proceedings;

in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.

(4) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

(5) Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(6) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(7) Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee.

(8) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(9) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(10) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to tranquiltouchtherapies@outlook.com